7:42 PM · Tuesday

She filled in your form.
Then she called
someone else.

Nine Second answers every enquiry that comes in, asks the questions you'd ask, and puts the appointment in your calendar. You get a text telling you who to call and why.

Time since this page loaded

00:00

Every second here is a second a homeowner is waiting.

One lead, two Tuesdays

You paid for that click.
Here's where it goes.

Without us

What happens today

  • Form submitted. It lands in the shared inbox.
  • Office closed at five. You're finishing a tear-off.
  • She messages two more companies while she waits.
  • A competitor calls her back. Books the inspection.
  • You call. Voicemail.
  • Marked "no answer." Ad spend written off.

With us

What happens instead

  • Form submitted.
  • She gets a reply that mentions her actual problem.
  • One question at a time. Roof age. Insurance filed or not.
  • Two time slots offered. She picks Thursday morning.
  • Your phone: name, number, problem, appointment.
  • Your inspector is on her driveway.

How it runs

Nothing changes on your end.
You just start getting appointments.

Your website form, your Google ads, your Facebook leads — they keep going exactly where they go now. We sit behind them.

+ 0 sec

A lead comes in

From your site, your ads, or wherever you already collect enquiries. You point it at us once and never think about it again.

+ 9 sec

They get a real reply

Not an auto-responder. A message that references what they actually wrote, in the voice of someone from your office.

+ 4 min

They get qualified

What's wrong, how urgent, whether insurance is involved, whether they're the decision maker, and whether they're even in your service area.

+ 11 min

You get the appointment

Two time slots offered, one picked, and a short message on your phone with everything you need before you call.

What's included

Every month, no extras.

It never quotes

No prices, no ballparks, no opinions on what insurance covers. If they push, it says a guess wouldn't help them and offers the visit.

Emergencies jump the queue

Active leaks, anything about injury or safety, anyone angry — those stop and come straight to you instead of continuing.

A daily message

Every lead that came in, what happened to it, and what got booked. Even on quiet days, so you always know where you stand.

A monthly one-pager

Leads received, how fast each was answered, how many qualified, how many turned into inspections. No dashboard to log into.

Who it's for

Anywhere the job is urgent
and the owner is on site.

If your work is expensive, unplanned, and people call three companies before choosing, this fits. Under 20 trucks is the sweet spot — big enough to advertise, small enough that nobody's sitting by the phone at eight o'clock.

RoofingHVACPlumbing Water damageGarage doorsTree removal Pest controlElectricalFencing Foundation repairSiding & guttersRestoration

Straight up

We're new.
Here's why that works for you.

You've probably been sold to by an agency that took your money and stopped answering. We'd rather tell you where we stand than pretend to be something we're not.

You risk nothing

The first ten leads are free and there's no contract. If it books you nothing, you've lost nothing and we go away.

A person reads every message

Not a promise a big agency could keep. We take on a small number of contractors on purpose, so every conversation gets looked at.

You hear from us daily

Every lead, what happened to it, what got booked. Even on the days nothing comes in, so you're never wondering.

You can leave whenever

Thirty days' notice, no penalty, no exit fee. We'd rather earn the next month than trap you into it.

What it costs

Prove it first.
Pay after.

Start here

Free
your first 10 leads

  • No card, no contract, no setup fee
  • Runs on your next 10 enquiries, whenever they arrive
  • You keep every appointment it books
  • Set up in about 15 minutes on a call
  • If it books you nothing, you owe nothing

After the trial

$400
per month, cancel any time

  • Every inbound lead answered and qualified
  • Appointments booked straight into your calendar
  • Daily summary and monthly report
  • Rules tuned to your service area and hours
  • 30 days' notice, either side, no penalty

One roof replacement covers the year.

Straight answers

The things people ask.

Is this AI?

Yes, and a person reads it. The replies are written by AI working from rules we set with you — your service area, your hours, and anything you never want said. Nothing goes out that breaks those rules, and the whole conversation is on record.

What if it says something stupid to my customer?

That's the right thing to worry about, so it's built around it. It cannot give a price, a range, or a ballpark. It cannot say anything about what your insurance will cover, and it cannot promise a specific repair. Anything unusual — an injury, a lawyer, an angry customer — stops and comes to you instead of continuing.

Do I have to change how I get leads?

No. Your website form, your ads and your existing setup stay exactly as they are. It takes one setting change on your end, done on the call, and then you leave it alone.

What if I only get a few leads a month?

Then each one matters more, not less. This isn't priced per lead. If it saves one job a year that you'd otherwise have lost to whoever called back first, it has paid for itself several times over.

Will my customers know it isn't me?

It writes the way you'd text from the truck — short, plain, one question at a time. It never claims to be a person by name, and if anyone asks directly it says it's with the office and offers to get them booked in.

What happens overnight?

During your business day, replies go out in minutes. Anything arriving in the middle of the night is answered first thing in the morning — still hours ahead of the next-morning callback most companies manage.

How do I cancel?

Tell us. Thirty days' notice, no penalty, no exit fee, nothing to unwind. Billing is monthly and in advance, so you're never owed work you've already paid for.

Next step

Give us ten leads.
Keep whatever it books.

Fifteen minutes on a call to set it up. If the next ten enquiries turn into nothing, you've lost nothing and we'll stop bothering you.

Or just email ali@ninesecond.com and say "ten leads".