A lead comes in
From your site, your ads, or wherever you already collect enquiries. You point it at us once and never think about it again.
7:42 PM · Tuesday
Nine Second answers every enquiry that comes in, asks the questions you'd ask, and puts the appointment in your calendar. You get a text telling you who to call and why.
Time since this page loaded
00:00
Every second here is a second a homeowner is waiting.
One lead, two Tuesdays
What happens today
What happens instead
How it runs
Your website form, your Google ads, your Facebook leads — they keep going exactly where they go now. We sit behind them.
From your site, your ads, or wherever you already collect enquiries. You point it at us once and never think about it again.
Not an auto-responder. A message that references what they actually wrote, in the voice of someone from your office.
What's wrong, how urgent, whether insurance is involved, whether they're the decision maker, and whether they're even in your service area.
Two time slots offered, one picked, and a short message on your phone with everything you need before you call.
What's included
No prices, no ballparks, no opinions on what insurance covers. If they push, it says a guess wouldn't help them and offers the visit.
Active leaks, anything about injury or safety, anyone angry — those stop and come straight to you instead of continuing.
Every lead that came in, what happened to it, and what got booked. Even on quiet days, so you always know where you stand.
Leads received, how fast each was answered, how many qualified, how many turned into inspections. No dashboard to log into.
Who it's for
If your work is expensive, unplanned, and people call three companies before choosing, this fits. Under 20 trucks is the sweet spot — big enough to advertise, small enough that nobody's sitting by the phone at eight o'clock.
Straight up
You've probably been sold to by an agency that took your money and stopped answering. We'd rather tell you where we stand than pretend to be something we're not.
The first ten leads are free and there's no contract. If it books you nothing, you've lost nothing and we go away.
Not a promise a big agency could keep. We take on a small number of contractors on purpose, so every conversation gets looked at.
Every lead, what happened to it, what got booked. Even on the days nothing comes in, so you're never wondering.
Thirty days' notice, no penalty, no exit fee. We'd rather earn the next month than trap you into it.
What it costs
Start here
Free
your first 10 leads
After the trial
$400
per month, cancel any time
One roof replacement covers the year.
Straight answers
Yes, and a person reads it. The replies are written by AI working from rules we set with you — your service area, your hours, and anything you never want said. Nothing goes out that breaks those rules, and the whole conversation is on record.
That's the right thing to worry about, so it's built around it. It cannot give a price, a range, or a ballpark. It cannot say anything about what your insurance will cover, and it cannot promise a specific repair. Anything unusual — an injury, a lawyer, an angry customer — stops and comes to you instead of continuing.
No. Your website form, your ads and your existing setup stay exactly as they are. It takes one setting change on your end, done on the call, and then you leave it alone.
Then each one matters more, not less. This isn't priced per lead. If it saves one job a year that you'd otherwise have lost to whoever called back first, it has paid for itself several times over.
It writes the way you'd text from the truck — short, plain, one question at a time. It never claims to be a person by name, and if anyone asks directly it says it's with the office and offers to get them booked in.
During your business day, replies go out in minutes. Anything arriving in the middle of the night is answered first thing in the morning — still hours ahead of the next-morning callback most companies manage.
Tell us. Thirty days' notice, no penalty, no exit fee, nothing to unwind. Billing is monthly and in advance, so you're never owed work you've already paid for.
Next step
Fifteen minutes on a call to set it up. If the next ten enquiries turn into nothing, you've lost nothing and we'll stop bothering you.
Or just email ali@ninesecond.com and say "ten leads".